Typically an individual session runs for 50 minutes.

No you can only use one or the other, not both. Please refer to your health fund and Medicare

Your appointment time is reserved for you. If you need to cancel, please provide at least 24 hours' notice so we can offer the slot to someone else. Monday appointments must be cancelled by 3pm the previous Saturday.

🔹 Reminders: You will receive an email and SMS 48 to 72 hours before your appointment. 🔹 Late Cancellations (less than 24 hours’ notice) or No-Shows: The full session fee will be charged.

By booking an appointment at NorthPsych, you agree to this policy.

You’ll need a Mental Health Care Plan from your GP, who will assess you and provide a referral.

Treatment duration varies depending on your individual needs and goals. Some people see improvement in 6-12 sessions for specific issues like anxiety or depression, while others may benefit from longer-term therapy. We'll regularly review your progress and adjust the treatment plan accordingly.

Standard 50-minute session: $265

Longer sessions are available and billed accordingly.

Payment is required at the time of your consultation. We accept card payments, and rebates can often be processed on the spot.

✅ Medicare rebates available – If you have a Mental Health Care Plan from your GP, you may be eligible for a Medicare rebate of $141.85 per session with a Clinical Psychologist.

Click here for more information about Medicare rebates.

✅ Private health insurance – If you have extras cover that includes psychology, claims can be processed at the time of payment via HICAPS.

If you’re unsure whether you’re eligible for a rebate or need help understanding the process, feel free to contact us—we’re happy to help you navigate it.

Yes, we provide secure telehealth sessions via video call for clients across Australia. Online therapy can be just as effective as face-to-face sessions and offers greater flexibility, especially for those in regional areas or with mobility constraints.

We use evidence-based approaches including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), mindfulness-based interventions, and solution-focused therapy. The approach is tailored to your specific needs and preferences.

Consider seeking help if you're experiencing persistent feelings of sadness, anxiety, or stress that interfere with daily life, relationships, or work. Other signs include changes in sleep or appetite, difficulty concentrating, or feeling overwhelmed by life's challenges.

We provide Employee Assistance Programs (EAP), workplace mental health assessments, stress management workshops, return-to-work support, and organisational consultation. These services help create psychologically safe workplaces and support employee wellbeing.

Psychologists focus on therapy and counselling using evidence-based treatments like CBT. Psychiatrists are medical doctors who can prescribe medication and often work with more severe mental health conditions. Many people benefit from seeing both - a psychiatrist for medication management and a psychologist for therapy.

Yes we do offer some bulk billing on a case by case basis and only to residents in the Adelaide Hills. Clients need to hold a current Health Care Card and be referred by their GP. All bulk billed sessions are conducted via telehealth.